News
Introduction to COUNTER Reports webinar recording
The recording of last year’s Introduction to COUNTER Reports webinar is now available to watch. The webinar discusses how to navigate COUNTER’s Platform, Database, Title and Item Reports, and why…
Consultation: AI metrics
As many of you know, our Advisory Committee has been building some best practice guidance for generative and agentic AI usage metrics. Today we’re sharing the results of that work…
Harvest season
“I’ve set up my system to harvest COUNTER Reports on the 15th of each month but I keep seeing errors. Why can’t I download my reports?” “Why did Release 5.1…
Consultation: Reporting to Multiple Institutional Identities
We have been working for a while on a project to standardise and streamline how publishers manage usage reporting where a single user can be tied to lots of institutional…
COUNTER newsletter, November 2025
Where has the year gone? Happy Thanksgiving to those of you in the US, and we hope that everyone else is looking forward to December and the end of 2025.…
Consultation: Pathways to Compliance
We shared an update from our working group on Pathways to Compliance in October. Today, we’re pleased to say that we have some draft best practice guidelines for our community…
Why COUNTER doesn’t have a chatbot… yet
“Tasha, why doesn’t countermetrics.org have a chatbot to answer questions about COUNTER? I’m sure AI can use all of the publicly available information that you already have, like the friendly…
Survey reveals high satisfaction with COUNTER
Our latest satisfaction survey has revealed that 89% of respondents are either happy or very happy with what COUNTER is doing.
Protecting the COUNTER API
The internet is a dangerous place. Internet traffic is full of automated bots, scripts, and other malicious actors. Therefore it is legitimate to protect any resource that is exposed to…