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Best practice guidance: AI usage

20 April 2026

We’ve been developing best practice guidance for usage metrics associated with generative and agentic AI. Today, we’re pleased to be able to publish the new guidelines. This was open to community consultation from December 2025 to the end of February 2026. We revised our initial plans in line with community feedback, and the guidelines were approved by the COUNTER Executive Committee in April 2026.

COUNTER has always tried to reflect the usage reporting needs of the knowledge community. We encourage community members to tell us when there are gaps in the Code of Practice. Then we tackle those gaps by working with our Advisory Committee and the wider COUNTER community to develop best practice guidance.

You can find the AI usage guidelines, as well as our other best practices, on our Best Practice page.

Huge thanks go to our dedicated working group, who contributed a lot of brain power and effort towards developing and stress-testing the AI best practice.

  • Katie Arabie
  • Kirsten Fuoti
  • Rikki Gracia
  • Athena Hoeppner
  • Stuart Maxwell
  • Christopher Rennie
  • Michael Sisolak
  • Michelle Urberg
  • Monica Westin
  • Peter White
  • Nico Zazworka

Tasha’s going to be introducing the AI usage guidelines at the COUNTER Conference and AGM on 11 June 2026. If you’re a member, be sure to sign up! We’ll be sharing more details later this week.

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